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How to fix MX record for Google apps?

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Yesterday morning while checking my website mails, I didn’t found any new mails. Later I discovered mails have stop coming to our mail server. I checked thoroughly by sending mails from office mail account and found no new mails. Then I found out that the MX record of our domain has changed.

What is MX record?

It is the ‘mail exchange’ record abbreviated as ‘MX record’. It is basically an entry in the DNS (domain name system) record which is responsible for handling emails for a domain name. It specifies how mails should be routed with their priority. For details, you can go through this link http://en.wikipedia.org/wiki/MX_record .

How I checked the MX record?

I went to http://www.dnsstuff.com/ and checked the DNS record for our website and found the wrong one. We have set up google apps account for our website. Google has the documentation for changing the MX record here https://www.google.com/a/cpanel/yourdomainname/SetupMXInstructions
(you need to be logged in with google apps admin account for your domain).

This was the MX entry that I required to change

ASPMX.L.GOOGLE.COM. 1
ALT1.ASPMX.L.GOOGLE.COM. 5
ALT2.ASPMX.L.GOOGLE.COM. 5
ASPMX2.GOOGLEMAIL.COM. 10
ASPMX3.GOOGLEMAIL.COM. 10
ASPMX4.GOOGLEMAIL.COM. 10
ASPMX5.GOOGLEMAIL.COM. 10

How to change the MX record?

Contact your hosting company (you can open a support ticket) support
members asking them to change the MX record as shown above. They will
do it for you. Soon I found that mails are working fine for our website. :)

I learnt the procedure and just wanted to share with you.

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1 Comment»

  1. Comment by anirudh — August 18, 2007 @ 3:09 am

    wow great post!!! if not anything else..this is a perfect documentation of what you have learnt. Great Going Mitra Sir ;)

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